{"id":1226,"date":"2021-12-22T10:31:40","date_gmt":"2021-12-22T10:31:40","guid":{"rendered":"https:\/\/trade-charlesbuyers.mtcserver.com\/charles\/?page_id=1226"},"modified":"2023-09-21T05:37:21","modified_gmt":"2023-09-21T05:37:21","slug":"returns-cancellations","status":"publish","type":"page","link":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/returns-cancellations\/","title":{"rendered":"Returns &#038; Cancellations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1226\" class=\"elementor elementor-1226\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b689967 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b689967\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d328988\" data-id=\"d328988\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-402eab3 elementor-widget elementor-widget-heading\" data-id=\"402eab3\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Returns & Cancellations<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa44c4d elementor-view-framed position-home elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"aa44c4d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"22\" viewBox=\"0 0 20 22\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.38606 0.210648C9.74717 -0.0702159 10.2528 -0.0702159 10.6139 0.210648L19.6139 7.21065C19.8575 7.4001 20 7.69141 20 8V19C20 19.7957 19.6839 20.5587 19.1213 21.1213C18.5587 21.6839 17.7957 22 17 22H3C2.20435 22 1.44129 21.6839 0.87868 21.1213C0.31607 20.5587 0 19.7957 0 19V8C0 7.69141 0.142473 7.4001 0.386059 7.21065L9.38606 0.210648ZM2 8.48908V19C2 19.2652 2.10536 19.5196 2.29289 19.7071C2.48043 19.8946 2.73478 20 3 20H17C17.2652 20 17.5196 19.8946 17.7071 19.7071C17.8946 19.5196 18 19.2652 18 19V8.48908L10 2.26686L2 8.48908Z\" fill=\"white\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M6 11C6 10.4477 6.44772 10 7 10H13C13.5523 10 14 10.4477 14 11V21C14 21.5523 13.5523 22 13 22C12.4477 22 12 21.5523 12 21V12H8V21C8 21.5523 7.55228 22 7 22C6.44772 22 6 21.5523 6 21V11Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c87a5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2c87a5b\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa8f57d\" data-id=\"fa8f57d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d1c84e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1c84e4\" data-element_type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9b0ef08\" data-id=\"9b0ef08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51bb3db elementor-widget elementor-widget-text-editor\" data-id=\"51bb3db\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"p1\"><span class=\"s1\">Damage, breakages or any discrepancies must be notified within 14 days from receipt of goods.<br \/><br \/><\/span><\/p><p class=\"p1\"><span class=\"s1\">If there is a problem with your goods, please contact us by email or phone.<br \/><br \/><\/span><\/p><p class=\"p1\"><span class=\"s1\">Do not return good without authorisation from our office.<br \/><br \/><\/span><\/p><p class=\"p1\"><span class=\"s1\">You must ensure that the goods are packaged adequately to protect against damage. Refunds will be paid within 14 days of receiving the returned undamaged goods.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Send your item(s) in their original packaging and delivery note to us by second class post and get a postal receipt from the post office.<br \/><br \/><\/span><\/p><p class=\"p1\"><span class=\"s1\">Send your package to our head office:<br \/>Charles Buyers &amp; Co Ltd<br \/>Unit 37 Kyle Road,<br \/>Kyle Estate,<br \/>Irvine, Ayrshire<br \/>KA12 8LE<\/span><\/p><p class=\"p1\"><span class=\"s1\">If you need to contact us please e-mail us at\u00a0<a href=\"mailto:sales@charlesbuyers.co.uk\"><span class=\"s2\">sales@charlesbuyers.co.uk<\/span><\/a>\u00a0or call between 8:30am \u2013 5pm GMT on +44 (0)1294 313222.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Cancellations Damage, breakages or any discrepancies must be notified within 14 days from receipt of goods. If there is a problem with your goods, please contact us by email or phone. Do not return good without authorisation from our office. You must ensure that the goods are packaged adequately to protect against damage.&hellip; <a class=\"more-link\" href=\"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/returns-cancellations\/\">Continue reading <span class=\"screen-reader-text\">Returns &#038; Cancellations<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1226","page","type-page","status-publish","hentry","entry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/pages\/1226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/comments?post=1226"}],"version-history":[{"count":47,"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/pages\/1226\/revisions"}],"predecessor-version":[{"id":3124,"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/pages\/1226\/revisions\/3124"}],"wp:attachment":[{"href":"https:\/\/trade-charlesbuyers.mtcserver.com\/charlesbuyers\/wp-json\/wp\/v2\/media?parent=1226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}